Privacy Policy
Last updated: May 22, 2026
Our Promise
We do not sell your data to any third party. We collect only what is necessary to provide our services and to improve them over time.
Who We Are
This Privacy Policy applies to Qreta ("we", "us", or "our") and covers all our products and services, including Zero Inbox and any future applications we develop. We are based in Nepal.
What Data We Collect
Account Information
Your name and email address. Used solely to identify you and communicate about your account.
Usage Data
Device type, OS, browser, IP address, pages visited, time spent, crash reports, and performance metrics.
Data You Provide
Content you voluntarily give us — support requests, feedback, or anything you submit through our services.
How We Use Your Data
Provide and maintain our services
Your data enables core functionality.
Improve our services
Analyze usage patterns to fix bugs, improve performance, and guide future development.
Communicate with you
Service updates, security alerts, and responses to your requests.
Ensure security
Detecting abuse, fraud, and unauthorized access.
Comply with legal obligations
When required by law.
What We Do Not Do
We do not sell your data
to any third party, ever.
We do not share for ads
Your data is not used for advertising.
We do not misuse data
Only used for service purposes.
When We May Share Your Data
Only in these limited circumstances:
Service providers
Third parties who help us run our infrastructure (hosting, email delivery). They are contractually bound to use your data only as we direct.
Legal requirements
When required by law, court order, or government regulation.
Business transfers
In a merger, acquisition, or sale of assets, we will notify you before your data transfers to a new entity.
With your consent
When you explicitly ask us to share your data.
How Long We Keep Your Data
Account data
Kept as long as your account is active.
Usage data
Up to 12 months, then deleted or anonymized.
Backup copies
Up to 90 days after deletion, then permanently removed.
Data Security
We implement industry-standard measures to protect your data, including encryption in transit (TLS) and at rest. We regularly review our security practices. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Access
See the personal data we hold about you.
Correct
Fix inaccurate or incomplete data.
Delete
Request account and data deletion.
Export
Get your data in a machine-readable format.
Object
Opt out of processing for specific purposes.
To exercise any of these rights, contact us at qretadev@gmail.com.
Data Transfers
Your data may be processed on servers located outside your country. By using our services, you consent to such transfers. We ensure adequate safeguards are in place regardless of where your data is processed.
Children's Privacy
Our services are not intended for anyone under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.
Third-Party Links
Our services may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date and notify you via email or an in-app notice for material changes. Your continued use of our services after a change constitutes acceptance of the updated policy.